Privacy Policy for Broadbandgiga.com
(Internet Service Provider)
1. Introduction
Broadbandgiga.com ("Company our") is an Internet Service Provider (ISP). We are committed to protecting the privacy and security of our customers' personal and usage data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, email, phone number, government ID (e.g., for KYC), billing information, etc.
Network Usage Data: IP address, bandwidth usage, connection timestamps, browsing history (if applicable), device information, etc.
Technical Data: Router MAC address, signal strength, network performance data.
Cookies and Tracking Technologies: We use cookies to improve user experience and analyze site traffic.
3. How We Use Your Information
We use your information for:
Providing and maintaining internet services.
Managing your account and billing.
Customer support and troubleshooting.
Network monitoring and security.
Legal and regulatory compliance (e.g., TRAI regulations).
Marketing communications (only with your consent).
4. Data Retention
We retain your personal and usage data only as long as necessary for legal, regulatory, and business purposes.
5. Data Sharing and Disclosure
We may share your information with:
Government Authorities: As required by law (e.g., under Indian telecom regulations).
Third-Party Vendors: Payment processors, cloud service providers, etc.
Business Partners: Only with your explicit consent.
We do not sell your personal data to advertisers.
6. Data Security
We implement strict security measures to protect your data, including encryption, firewalls, and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
As a customer, you have the right to:
Access and update your personal information.
Opt-out of marketing communications.
Request deletion of your data (subject to legal constraints).
Port your data (data portability).
8. Cookies and Tracking
We use cookies to analyze website traffic and improve user experience. You can disable cookies via your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this policy periodically. The updated version will be posted on our website.
11. Contact Us
For any privacy-related concerns, contact us:
Email: [Support@broadbangiga.com]
Phone: [(7866) 251-284]
Address: [Physical Address]